Covid-19 Status Page
[updated November 10th, 2020]
Our showroom is still temporarily closed to protect the health and well being of our customers, our staff and the community at large. But we are definitely processing orders, packing boxes and shipping them out as fast as ever.
We are also here for expedited in-store pickups Tuesday through Saturday 10-7 and Sunday 11-5, closed on Mondays.
Feel free to email or call in with any questions or to place an order over the phone. We're here to help!
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ACCEPTING ORDERS |
We're happy to say that our web store is 100% functional and operating without delay or interruption, thank you very much for your continued support! |
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SHIPPING ORDERS* |
USPS, UPS, FedEx & DHL are are still actively making deliveries to us and pickups from us and therefore we will continue to pack & ship orders. *But we are still pausing on taking orders that are shipping to some international destinations. |
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IN-STORE PICKUPS |
Expedited workflow in place at our location's front door, after your automated order acknowledgment you'll receive a second personalized email when we have everything physically set aside and ready for pickup. For safety be prepared to 1) show your ID through the glass, 2) step aside while your order is placed just outside the door. |
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CUSTOMER SUPPORT |
ABSOLUTELY! Email ([email protected]) is currently the best way to receive customer service support for sales, inquiries, consignments, returns, and the like. Calling our main number (503-265-8494), Tuesday-Saturday 10-7pm & Sunday 11-5pm, is another option too. Please note: In accordance with guidance from the Governor or Oregon and OHA, we are observing a 24 to 72-hour quarantine period when taking in anything from the public. |
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SHOWROOM |
Unfortunately the showroom is still closed and so we're not able to offer gear demoing or browsing of any kind. Please use our web store for all orders, if that's not an option for you for whatever reason just email or call us ahead of time to make arrangements. And please stay tuned to our social media channels or this page for up-to-the-minute updates. |
