COVID-19 Status Page

[updated July 1st, 2020]

 

Our showroom is still temporarily closed to protect the health and well being of our customers, our staff and the community at large. But we are definitely processing orders, packing boxes and shipping them out as fast as ever.

We are also here for expedited in-store pickups Tuesday through Saturday 11-6 and Sunday 11-5, closed on Mondays.

Feel free to email or call in with any questions or to place an order over the phone. We're here to help!

 

YES

ACCEPTING ORDERS

We're happy to say that our web store is 100% functional and operating without delay or interruption, thank you very much for your continued support!

 

 

 

YES

SHIPPING ORDERS

USPS, UPS & FedEx are are still actively making deliveries to us and pickups from us and therefore we will continue to pack & ship orders but to USA and Canada customers only for the time being.

 

 

 

YES

IN-STORE PICKUPS

Expedited workflow in place at our location's front door, after your automated order acknowledgment you'll receive a second personalized email when we have everything ready to go. For safety be prepared to 1) show your ID through the glass, 2) step aside while your order is placed just outside the door.

 

 

 

YES

CUSTOMER SUPPORT

ABSOLUTELY! Email ([email protected]) is currently the best way to receive customer service support for sales, inquiries, consignments, returns, and the like. Calling our main number (503-265-8494) Tues-Sat 11-5pm is another option too. Please note: In accordance with guidance from the Governor or Oregon and OHA, we are observing a 24 to 72-hour quarantine period when taking in anything from the public.

 

 

 

NO

SHOWROOM

Unfortunately until further notice the showroom is closed and so we're not able to offer gear demoing or browsing of any kind or in-store transactions. Please stay tuned to our social media channels or this page for up-to-the-minute updates.

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